In this post we will understand how to decode Seibel Audit Trail using PLSQL.
Siebel Audit Trail is feature in Siebel CRM which allows customer to track changes to important UI fields. Though it is very useful feature, the changes are stored in encoded text in DB. We are aiming to decode this complex data and allow user to extract complete Audit Trail information in files or tables. This can be further used to enhance customer experience.
This extract process is written completely in PL-SQL procedure. Similarly a script based solution would follow. This PL SQL procedure is tested with version 8.0 & 8.1. It should also be applicable for newer 18.104.22.168 versions as well.
So let’s get started with this. We will go step by step and understand the purpose of this code while going along with a scenario.